Lighting Up Grande Cache
At Northern Lights Fiber, we believe everyone deserves access to fast, reliable internet, no matter where they live. We provide fiber internet to residents and businesses in rural communities across Western Canada. We are excited to begin construction on Grande Cache’s new network in Fall 2020. High-speed internet service will become available starting in January 2021, beginning with downtown residents and businesses in phase one and followed by the condo-row in phase two.
Northern Lights Fiber is a branch of Canadian Fiber Optics, a telecommunications infrastructure company that designs and constructs fiber networks, provides network maintenance and delivers high-speed internet in Western Canada. Our mission is to provide superior fiber connectivity to forward-thinking communities and businesses, so they can access the technologies that can help them thrive into the future.
Frequently Asked Questions
How fast is Northern Lights Fiber’s internet service in Grande Cache, Alberta?
Fiber-based internet is the fastest and most reliable internet available in the area. We offer speeds of up to 1,000Mbps per second (otherwise known as 1 GIG!).
And maybe, we’re going to upgrade the speed soon!
Visit our Products & Pricing page to learn more.
What are the advantages of fiber-based internet?
A fiber-optic network provides the fastest and most secure internet possible. Education, business, entertainment, home security, and more can benefit from a secure, reliable fiber network. With a fast, fiber-based internet connection, you could enjoy…
- Better experiences with remote work and at-home learning
- Faster upload and download speeds
- Smoother streaming (without waiting for videos to buffer)
- Increased security with the latest home security systems
- Access to the latest smart technologies for healthcare, home automation, and more
- The ability to use multiple online devices simultaneously
- And more!
What other products are offered by Northern Lights Fiber?
In addition to fast, reliable internet service, we offer WiFi Mesh and parental controls to further improve your online experience. Visit our Products & Pricing page to learn more.
If there’s a specific product you’d like to see, please email us at info@CanadianFiberOptics.ca
How is Northern Lights Fiber different from other internet service providers?
For one thing, we know that rural communities are underserved, so we focus on connecting rural Canada first and foremost.
You’ll also enjoy faster, more reliable connections on our network. That’s because we use the latest and greatest technology, like WiFi 6, to ensure a smooth experience, even when you have multiple devices connected at the same time.
Plus, we’re committed to using only Canadian and North American vendors to provide a high-quality connection you can trust.
Do I have access to this high-speed, fiber-based internet in my home or office?
We have already begun rolling out high-speed internet service in January 2021. If you live or work in Grande Cache, Alberta, click here to view our service availability map and request service.
How much does fiber-based internet service cost?
Northern Lights Fiber is committed to making premier technologies and high-speed internet accessible for rural communities like Grande Cache. Our “slowest” package Check out our Products & Pricing page to learn more about our pricing.
Is there an installation fee?
If you signup before construction is finished on your street (or alley), installation will be FREE. But please don’t worry, as the price of installation after this is only $150.00.
Do I have to sign-up for a 2-year contract?
No! We have month-to-month plans that are only $10 more per month. But if you sign-up for a 2-year contract, we will give you FREE electronics (valued at $250.00)!
If I sign up before installation, will I start paying before I have my service?
No! You will only start paying once the service is installed in your house!
Can I still get fiber to my house, even though I do not want your service?
Not a bad idea, because studies show that house values increase when (or if) they have fiber connection.
All you have to do is sign an Access Agreement, which you can find HERE. The access agreement just gives us permission to access your property, and install the infrastructure. YOU DO NOT NEED TO SIGN AN ACCESS AGREMEENT IF YOU SIGN UP FOR SERVICE, as this is embedded in the Sales Agreement.
If you do not take a service, we’ll charge you $250 to provision you household for the future. And if you live in a neighbourhood that has buried construction, the cost will be $500.
What is the age requirement for the seniors discount?
The age requirement for Northern Lights Fiber is years 70 and older. Please select and submit your internet package. You will receive a call back from a Customer Service agent, and please be sure to tell them your eligible for the seniors discount!
What is Wi-Fi Mesh? Do I need it?
Our Wi-Fi is a way to amplifying or boosting the Wi-Fi signal in your house! If you live in a big house or just want faster speeds throughout your house – the Wi-Fi (aka Extender) may be helpful!
Visit our blog HERE for more details!
Will service be available in apartments?
We hope to connect everyone in Multi Dwelling Units (MDUs).
We have permits approved by the municipality to build in public easement, but we need permission from your landlord to build! In some buildings and properties, we have these! In other cases, we do not!
Please feel free to ask your landlord if they are interesting in providing us permission to build this infrastructure. Feel free to email us at info@CanadianFiberOptics.ca
Will there be poles in my back lane?
We had to design some of our network in Grande Cache using aerial infrastructure. This is not only because of the VERY difficult ground conditions in Grande Cache, but also because of the congestion that exists with the existing utilities.
There will still be many places in Grande Cache that have buried construction. And in fact, only ~50% of our fiber network will be above ground! We are doing everything we can to respect natural sight lines by burying where possible.
When can I expect your to start construction in my neighbourhood? Or when can I expect the installation to occur?
We have started residential construction select streets on Phase 1, and will be building through to “Condo Row”.
From there, we’re going to be building where ever there is most demand, so it’s VERY important to get your registration form submitted!
From the time you see poles erected in your alley (or digging equipment), installations will occur roughly 6 weeks after this timeframe.