A Thank You To Our New Community Manager

A Thank You To Our New Community Manager

Our Community Ambassadors

Just over a year ago, we began a program to introduce a more local presence to our communities by hiring local ambassadors who could represent the company. These ambassadors needed to be a friendly face around town, going door to door and acting as our boots on the ground. Most of all, they needed to have a passion for helping customers solve their problems and serving their community.

This effort was a direct result of our desire to ensure that our presence in each and every community would be more than just a business transaction, where we connect you and disappear – Northern Lights Fiber needs to continue to mean more for our customers.

Enter Danielle

When we found Danielle, we knew it was a perfect fit. Passionate, driven and committed to being an active community member of Grande Cache. It is no surprise then that when she started with Northern Lights Fiber she hit the ground running. Through hard work, lots of door knocking, late night customer calls, event planning and tens of thousands of steps, Danielle helped our company reach and connect so much of Grande Cache. Even more impressive, this was achieved while still fulfilling her families needs as a wife and mother of a busy home.

Join Us In Congratulations!

Just over a year later, with hundreds more homes connected and several new communities launched, we are so happy to announce that Danielle has been promoted to our Community Manager. She will now oversee our various other communities and ensure that they enjoy the same level of engagement, customer support and have an incredible experience with their internet. When you see Danielle around town, make sure you say congratulations and thank her for her continued hard work in the community and now in so many others!


As always, if you have questions for us or would like to connect with our team and discuss services, please call 1-888-236-2947


Business Highlight: Coffee House

Business Highlight: Coffee House

A Quick History: Coffee House Grande Cache

In every small community, visiting the local businesses and shops become a major part of your day-to-day schedule, they feel like home. One business in Grande Cache that is a part of many of our daily routine’s is the Local Grande Cache Coffee House located inside the mall.

Shannon Hill was offered the opportunity to take over the Coffee House in November of 2019, from the previous owners as they were closing the shop. This was a no brainer for her as the coffee house never felt like a job, but a great way to see friends and her regular customers daily. In December 2019 Shannon and Raymond took ownership – it wasn’t the best timing with a global pandemic a month away, but they’ve been lucky to have such a devoted community around them!

The Coffee House has the best location, and a loyal customer base. They strive to provide excellent customer service as well as quick and delicious food options. As a result of their success, they have been able to support almost every cause Grande Cache has asked of them.

Just like the locals of Grande Cache our team at Canadian Fiber Optics made the Coffee House a part of their daily routines whenever in town working. Shannon and her staff are a daily welcoming face for a warm coffee or a spot to catch up on emails. The Coffee House has always offered their customers free WIFI, but as soon as Northern Lights Fiber was available in the mall, Shannon made the quick decision to switch to a new faster internet service for her business and customers.

Shannon Hill says “Having Northern Lights Fiber has been nothing short of amazing. Our customers love it… I absolutely love the customer service aspect of Northern Lights. Anytime you have an issue or question local rep Danielle responds immediately and her team gets to the issue…”

Engaging More With Your Community!

On Nov.8th 2021 Northern Lights Fiber wanted to say thank you to the community of Grande Cache for their continued support. The Coffee House was the perfect location for this event! Our Community Ambassador spent her morning in the Coffee House with Shannon and offered the regulars as well, as many new faces, free coffees from Northern Lights Fiber. The coffee lids all had a QR code to share information with our customers about our Northern WiFi App.

Northern Lights Fiber is a local company and we love having the opportunity to give back to our communities. The Grande Cache Coffee House does the same for the community of Grande Cache. The event was a great success, thank you to the ongoing support of our customers, both residential and business!

Visit Our Communities webpage for more information on where we’re building and why we love engaging with our communities so much. If you have questions or need to speak with one of our team email us at Info@CanadianFIberOptics.ca or send us a direct message at our Facebook Page.

Better Connected: A 2021 Year-End Review

Better Connected: A 2021 Year-End Review

How The Year Began

Beginning our design and planning phase for building fiber infrastructure in Grande Cache represented a huge milestone for our business and a turning point in Grande Cache’s efforts to find better connection, both in business and in every day life. Although our industry told us that the project was not possible we were determined to find success where others could not. We began construction on our first official large scale project to completely connect a community to fiber. we began by connecting with community members, working with businesses and government to find solutions and the best paths forward. The excitement took off after finding a deep connection to the community spirit through our amazing Community Ambassador, Danielle. Throughout the project we discovered so much more about what makes this mission so valuable to us and those we’re serving. However, Grande Cache was just the beginning of our push to make 2021 the biggest year ever.

The Summer Rush

While construction raged on in Grande Cache we found real traction in other projects, specifically Wembley and Valleyview. These projects came about in rapid fashion, with intense efforts to put fiber in the ground as soon as we could – hopefully before the frost of winter. The summertime was an incredible season of momentum, building and connecting communities – with our new projects breaking ground in record time we saw both Wembley and Valleyview have their first official connections up and running well before fall came about. One of the chief successes we saw, was officially launching Valleyview as Canadas first 10G community with Canadas fastest residential internet! The summer was full of these rich experiences and so many lively events in each of our communities. From ice-cream tents, pancake breakfasts, and rodeos, to parades, clay shoots and coffee shop hangouts, we truly got to see some of the best that each of our communities has to offer.

Embracing Colder Seasons

As winter loomed over Alberta, we looked further into our plans for connecting our communities in the fastest possible timeline. We continued to host events, receiving more customer questions and their hopes of a connection early in the new year – a solution became clear. We committed to build throughout the winter, in the cold and snow. Winter construction will be key to our progress – we’ve already built the most rural residential fiber of any company this year, but our goals require us to build even more and even faster to meet the needs of our communities! We are building Canada’s fastest network the only way you can, with the hard work and determination of an incredible construction team, paired with the passion of our communities to see these projects completed.

Looking On To 2022

Work in 2021 may have come to an end, but 2022 holds so many new and exciting opportunities, with plenty more work to be done to connect our current communities to world-class, absolutely essential, fiber infrastructure. New and exciting projects have come to fruition, with Sturgeon County becoming our newest and most recently announced endeavor. This project will fulfils our mission of not only connecting rural communities, but also connecting farms to world-class fiber infrastructure. There is so much to look forward to in 2022. To celebrate where we’ve been and how far our communities and their vital projects have come, we have created a brand new page, highlighting some of our favorite moments of the last year. We made sure to include a few details of these new projects coming in 2022 and we’re sure it will be very exciting news to many. We cannot wait to bring these new communities onto the right side of this new digital landscape we enjoy in Canada. If we have not built in your community, you can let us know by filling out the invite us form – we’re always looking for new communities to connect! We believe every community, big and small, deserves digital equality and the freedom to access the world around them without hinderance. 2022 will be a year of new connections, rural development and growth in rural communities that Canada needs. Visit the new “Our Communities” page and invite us to our community if you have not already! 

Introducing… Kenny’s Place

Introducing… Kenny’s Place

‘Introducing Kenny’s Place

James Miles business’ have been a staple in the Grande Cache community for as long as many can remember. Since 2007 James and his staff have been creating places for families and friends to enjoy.  Everything from cozying up in Noelle’s Place with your coffee, enjoying the interactive experience of the Polar Express, or grabbing your meals during swim meets and hockey tournaments from the rec center Canteen. There is so much to enjoy at Kenny’s Place. To continue to grow and enhance their the experience they provide, Kenny’s Place underwent renovations during some down time during the Covid-19 pandemic and many now say it has the same warmth and comfort we all loved from Noelle’s place. Kenny’s Place is a place where friends can meet!

A fun fact is that Kenny’s Place was one of the first businesses to be connected to Northern Lights Fiber’s High-Speed Fiber Internet during our Beta testing in November 2020. From that point on Kenny’s Place has offered Free Wi-Fi to their customers making this spot the perfect choice for a work lunch, enjoying a coffee while checking your emails or a youth hangout to visit with friends while updating tiktok.

“The introduction to fibre in our community has added such a relief for our team. Not to mention how it allows our community to bring in more business and industry. THANK YOU for investing in our community.”

-James Miles, Owner of Kenny’s Place

Serving their Community

On October 2nd 2021 Northern Lights Fiber hosted a Free pancake breakfast as a way to thank the Grande Cache Community for all their support. Kenny’s Place was a perfect location for this event. Due to the constant changes of our current pandemic this event was hosted as pickup only. Community Ambassador Danielle, her helpers, Nickolas, Tara, and Aleah served over 130 meals to the community with the help of James and the staff of Kenny’s Place. The entire event was sponsored by Northern Lights Fiber and their suppliers PCI, Calix and Channell. Go check out Kenny’s Place and enjoy blazing fast, free WiFi while youre there!

Introducing….Peak Performance Physiotherapy

Introducing….Peak Performance Physiotherapy

Introducing Northern Lights Fiber

We believe everyone deserves access to fast, reliable internet, no matter where they live. Northern Lights Fiber is our way of providing exactly that. Under the Northern Lights Fiber brand, we build, operate, and service high-speed fiber networks in rural Canadian communities.

Introducing Peak Performance Physiotherapy 

Conveniently located within Grande Cache Massage and Chiropractic Clinic. We know how hard it is to wait for treatment when you’re in pain, so we aim to keep wait times to a minimum. We know Grande Cache is home to many shift workers, so we offer flexible appointment times to fit your schedule. We are a contracted WCB Alberta physiotherapy provider.


“We have had Northern Lights Fiber internet at Grande Cache Massage and Physiotherapy Clinic since beta testing started in January. For me in my daily work activities, the difference has been night and day. Before we switched to fiber, it was a regular occurrence to lose our internet connection altogether, or have such slow connectivity that it could be a 15 minute wait for a document to upload to email. I have had zero connectivity or speed issues since the switch. And the real proof- I’ve had both my kids at work with me streaming Netflix while I’m using my laptop and there are zero interruptions. I can’t do that at my house where I pay top dollar for the competition’s best offering, the Hub. I am so looking forward to having fiber in my home so we can watch a movie on a Friday night without constant buffering!”

How can I fix my back!?

Visit Kyley’s website at https://peakperformancephysio.ca/

How can I get fast internet like Kyley’s business!? 

Easy. Visit our order form HERE or text our Ambassador Danielle at 780-783-0489